Reviewed · HAMMAMS & SPAS
Hurghada: Sultan Cleopatra- Turkish Bath&Spa With Transfer
The main attraction here is the full Turkish hammam sequence: salt room, heat rooms, scrub, foam, face mask, and a 45-minute massage. I like that you get much more than a quick hotel treatment, and that the price includes pickup, towels, slippers, a locker, tea, and water. The staff members praised by name include Hana, Mona, Lulu, Heba, Gelal, and Hoosain.
I also like the choice of heat rooms, especially the strong eucalyptus steam room and the soothing salt room. The main drawback is organization: pickup can run late, transfers may take longer than expected, and the shared hammam area gives you less privacy than the massage room.
Key points to know before booking

- A full treatment for $33: The package includes hammam rituals, a scrub, face mask, heat rooms, and a 45-minute massage.
- The steam room is a highlight: Expect strong eucalyptus or menthol vapour, while the sauna and salt room may feel shorter or quieter.
- The hammam is mixed: Scrubbing takes place in a shared area, but massages are held in private rooms.
- Massage therapists are assigned by gender: The stated arrangement is male therapist for male clients and female therapist for female clients.
- Hotel transfers are included: Pickup times vary by hotel and area, with three Hurghada departures and two for places such as El Gouna and Safaga.
- Bring swimwear and cash: Quick-dry shorts or swimwear are needed, and tipping is not included.
A traditional hammam with a modern spa finish

Sultan Spa Hurghada takes the old Turkish bath idea and packages it as a tidy, two-hour wellness visit. You are not simply handed a massage and sent back to the hotel. The visit moves through several stages designed to warm your body, soften your skin, scrub away dry layers, and finish with hands-on treatment.
That sequence matters. A massage can feel good on its own, but the heat and steam help you relax before the therapist begins. The scrub gives the experience a clear hammam identity, while the salt room, sauna, steam room, and face mask make it feel more like a complete spa session.
At $33 per person, this is priced well below the sort of full treatment many visitors would pay for at home. One couple compared the cost favorably with similar services in Ireland, where they expected to pay several times more. The value is strongest if you want several treatments in one visit rather than a single short massage.
Still, keep your expectations sensible. This is a popular commercial spa, not a quiet private retreat. At busy times, you may wait between stages, and instructions may not always be clear. The treatment itself can be very good value, but the experience depends partly on how smoothly the day is moving.
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What happens when you arrive

Your hotel pickup is included in a van or bus. For hotels in Hurghada, the advertised pickup windows are around 9:00, 14:00, and 16:00, though your exact time depends on your hotel location. For El Gouna, Sahl Hasheesh, Makadi, and Safaga, the listed times are around 8:45 and 13:30.
Allow flexibility around those times. A pickup was reported as roughly 30 minutes late, although the full two-hour treatment was still provided. Another journey took far longer than expected because of hotel stops and traffic. One passenger felt unwell during the ride, so if you are prone to motion sickness, sit where the ride feels most comfortable and consider bringing whatever normally helps you.
The transport is useful because you do not need to arrange a taxi or negotiate a fare. It is also one of the less predictable parts of the outing. Some transfers are efficient, while others take patience. If you have a flight, dinner reservation, or another tour immediately afterward, leave plenty of room.
On arrival, you receive a welcome drink and can use the locker, towel, and slippers provided. Bring swimwear, swimming shorts, or quick-dry shorts. The spa specifically advises men to bring shorts for the hammam and spa areas.
Salt room, sauna, steam, and warm water

The heat and relaxation circuit usually comes before the hammam. A clearly described visit began in the salt room for about 15 minutes, followed by the sauna, jacuzzi, and steam room, each for roughly 15 minutes. The exact order may vary, but the purpose is the same: slow down, warm up, and prepare your skin for the scrub.
The steam room seems to be the strongest part of this circuit. The eucalyptus or menthol scent can be surprisingly powerful, which many people find refreshing. If you dislike intense vapour or strong scents, take it slowly and step out when you need to.
The sauna is more straightforward. It gives you dry heat, though one account found the session brief. That may be fine if you are new to saunas or do not enjoy long, hot sessions. The salt room is calm, but it may feel less dramatic than the steam room. Think of it as a quiet pause rather than a major treatment.
The jacuzzi adds a pleasant transition before the hammam. It is not the reason to book this experience, but it helps break up the heat circuit and gives you a moment to settle before the more active scrub.
Instructions can be limited. You might be told where to go next, or you might need to watch the staff and other people in the group. If you want a tightly guided schedule, ask how long each stage will last before you begin.
The hammam scrub and face mask

The hammam is the heart of the visit. Once your skin has warmed up, an attendant applies a natural scrub designed to remove dry surface skin. Some treatments use a coconut and salt mixture, followed by a wrap of about five minutes. The result should be smoother skin and a very clean feeling.
The scrub is more vigorous than a basic body wash, but it is not meant to be painful. Tell the attendant if you want lighter pressure, especially on sensitive skin. This is one area where communication helps, as the staff may speak only limited English during the treatment.
A foamy wash follows the scrub. The foam is part of the pleasure of a hammam, and it gives the treatment its most memorable visual touch. You may find the process more theatrical and communal than a Western spa treatment.
The hammam space is mixed, which is important to know before booking. Scrubbing is not carried out in the same private setting as the massage. Some people are perfectly comfortable with this; others may prefer more separation.
Changing-room privacy also received mixed marks. Female visitors who want greater seclusion can ask about the VIP service upstairs, which is described as offering a more private setting for an additional fee. That option is worth considering if privacy is a firm requirement.
After the scrub, you receive a face mask. It is a small part of the package, but it rounds out the treatment and gives you a quiet pause before the massage. Natural, skin-nourishing products are used throughout the service, though the exact product range is not specified.
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The private massage is the strongest finish

The included massage lasts 45 minutes and takes place in a private room. That change from the shared hammam space is welcome. You can relax without the noise and movement of the group around you.
The advertised arrangement assigns male therapists to male clients and female therapists to female clients. This was not always followed in practice, so tell the spa your preference when you arrive and confirm it before the massage begins. Couples may be able to have their massages at the same time, though that depends on the spa’s arrangements.
The pressure may vary. Some clients describe the massage as highly skilled and strong enough to work on knots. Others found it gentle and wished for firmer pressure. Tell your therapist what you want at the start. If your shoulders need firm work, say so. If you want a light, calming massage, make that clear instead.
Several therapists received especially warm praise. Hana and Loca were singled out for attentive care, while Mona, Lulu, Heba, Gelal, Hoosain, Iman, Rascha, and Gamal were also named for professional or effective treatments. One person described therapist number 6 as the best massage they had experienced, while another found Gelal particularly patient and careful.
Those individual experiences show why it pays to communicate. The spa employs a large team, and the style will not be identical from one therapist to another. The package gives you a substantial amount of massage time, but the final result depends on the therapist assigned and the pressure you request.
Cleanliness, staff, and the overall mood

Clean facilities are one of the strongest themes connected with Sultan Spa. The building has been described as spacious, attractive, and well cared for. Towels, slippers, lockers, tea, water, and a welcome drink are included, so you do not need to pack much beyond swimwear and perhaps a small bag for personal items.
The staff are generally attentive and friendly. The named therapists suggest a personal service culture, even though the spa can become busy. Staff members have been praised for helping people feel safe and comfortable, which matters if this is your first hammam.
The atmosphere is more relaxed than flashy. You move from one treatment area to another, and the best moments come when you stop trying to work out the schedule and simply let the staff guide you. The less successful moments are usually linked to waiting or uncertainty rather than the treatments themselves.
If you are visiting with a partner, the experience works well as a shared outing, but do not assume every part is private or side by side. The hammam is mixed and communal, while the massage is private. Couples may be able to arrange massages together, but this should be confirmed at the spa.
Is $33 good value?

For $33, the package includes a great deal: hotel transfer, a Turkish bath, body scrub, face mask, sauna, steam room, salt room, a 45-minute massage, towels, slippers, locker use, tea, water, and a welcome drink.
The best comparison is not with a quick beachside massage. Compare it with booking each element separately at a hotel spa. On that basis, the package is inexpensive. It is particularly good value if you want to try a hammam for the first time or if your hotel does not offer a full spa circuit.
The price does not include food or other drinks. You should also carry extra cash for tips. Tipping is not listed as included, and many people feel the staff deserve recognition for the amount of time and care involved. Any extra services, such as fish foot treatment and photographs, may also cost extra.
You are paying for a group spa experience with strong value, not complete privacy or minute-by-minute personal scheduling. If you want a private hammam, ask about the VIP option and its extra cost before treatment begins.
Who should book this experience?

I would recommend this for anyone who wants a relaxing break from Hurghada’s sun, excursions, and hotel routine. It suits couples, friends, and solo visitors who like the idea of combining heat therapy, a scrub, and a full massage in one afternoon.
It is also a smart choice early in your holiday. Several people wished they had gone at the start of their stay so they could have returned. The treatment can leave your skin feeling smooth and your body relaxed, making it a pleasant way to settle into a Red Sea vacation.
First-time hammam visitors should find enough variety to make the outing interesting. You get the traditional foam and scrub, but also the modern spa additions that make the experience less demanding.
You may want to skip it or choose the VIP option if privacy is essential, if you dislike shared treatment spaces, or if you need a strictly timed schedule. The mixed hammam, changing-room setup, possible waiting, and variable transfer time are the main points to consider.
Cancellation is flexible up to 24 hours before the scheduled activity for a full refund, and you can reserve now and pay later. That is useful if your hotel plans are still changing.
My verdict on Sultan Spa Hurghada

I would book this if I wanted a low-cost, full-body reset with transport included. The hammam scrub and private massage are the main reasons to go, while the steam room adds a strong extra touch.
Expect some waiting, possible transfer delays, and less privacy during the shared scrub. If you accept those limits, $33 buys a generous two-hour treatment with clean facilities, helpful staff, and a good chance of leaving with soft skin and relaxed muscles.
FAQ
How long does the Sultan Spa Hurghada experience last?
The listed duration is two hours. One delayed pickup still received the full two-hour treatment.
What treatments are included?
The package includes a Turkish hammam, a 45-minute massage, sauna, steam room, salt room, natural scrub, face mask, towels, slippers, locker, welcome drink, tea, and water.
Is hotel pickup included?
Yes. Pickup and drop-off are included in a van or bus, with times based on your hotel location.
What pickup times are available in Hurghada?
The listed Hurghada pickup times are around 9:00, 14:00, and 16:00. The exact time depends on the hotel.
What pickup times are available outside Hurghada?
For El Gouna, Sahl Hasheesh, Makadi, and Safaga, the listed pickup times are around 8:45 and 13:30, depending on the hotel location.
What should I bring?
Bring swimming wear, swim shorts, or quick-dry shorts. The spa also recommends bringing shorts for the hammam and spa areas.
Is the hammam private?
No. The hammam is a mixed space. The massage takes place in a private room.
Are male and female massage therapists separated?
The stated arrangement is a male therapist for male clients and a female therapist for female clients. You should confirm your preference when you arrive.
Can I cancel the booking?
You can cancel up to 24 hours in advance for a full refund. The activity also offers a reserve-now, pay-later option.
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